Lash extensions

Skip the mascara. In just a few relaxing hours, your certified technician will expertly apply luxurious synthetic lashes onto your real lashes. Extensions are weightless, natural and comfortable -- you’ll look like you were born with long, thick, perfectly-curled lashes!


Lash extensions are a great solution for people who want to skip the daily chore of applying tedious lash strips or that umpteenth layer of “volume-building” mascara. We’ve curated a list of your most asked questions below to help you make an informed decision. Want to know the difference between synthetic and mink lashes? Why you should use a satin pillow? We’ve got the answers.

♥ What are eyelash extensions?

Lash extensions are tiny, individual fibers that resemble eyelashes and are glued onto your natural lashes to enhance your eye shape and define your lash line.

The process is delicate and time-consuming. Your professional, licensed technician will carefully apply individual lash extensions onto each natural lash, approximately 1.5mm from the base of your lash line (not to the skin like you would with striplashes). Extensions are usually applied to the top lashes only.

♥ What are lash extensions made from?

Most commonly, lash extensions are mink, synthetic hair and synthetic silk. All of our products are high quality and manufactured for professional use only.

Eyelash extension manufacturers label our products “mink” and “silk” solely for the purposes of marketing. All eyelash extensions are synthetic, unless the packaging is labeled as “100% genuine mink”. The faux mink, synthetic silk and synthetic hair lashes are made of the exact same PBT fibers. PBT is superior to genuine mink because it is hypoallergenic, cruelty-free, vegan, rich in color, maintains its curl and offers a much larger variety of lengths, curls and diameters.

♥ What kind of glue do you use and is it safe?

Our glue is hypoallergenic and medical-grade, formulated to maximize wear and comfort. Specifically developed for use around the delicate eye area.

♥ What should I expect during my procedure?

At your consultation, your technician will discuss with you in great detail the look you want to achieve and the amount of upkeep you can commit to. She will take into account everything from your eye shape to the quality of your natural lashes. This information will help her customize a set of beautiful lash extensions that complements your eye shape, lash length, and lifestyle.

When you come in to have your lashes applied, we encourage you to bring in headphones to listen to your favourite music, audio book or podcast. The procedure will take a while, and many clients find that music relaxes them. Some have even been known to fall asleep!

Before the application begins your technician will gently cleanse your eyelids and eyelashes to ensure that all cosmetics, lotions, oils and other potential residues are removed from the area. She then applies lint-free patches to the undereye area to firmly hold down your bottom lashes. She fans out your lashes to isolate individual lashes and carefully applies an extension onto a solitary natural lash.

Because the process is so meticulous, a full set can take up to 3 hours to apply. Touch-ups can take considerably less time.

♥ How long do lash extensions last?

Typically, lash extensions can endure an entire lash growth cycle. Natural lashes fall out every 6-8 weeks before regrowth, though each person is different and their lash growth rate can vary. With proper care, lash extensions can last up to a month, but we recommend a visit to our studio every 2-3 weeks for a touch-up.

♥ What is a "fill" appointment?

Fill appointments are scheduled every 2 - 3 weeks to maintain the appearance of your eyelash extensions. Unlike a full set appointment, you will have extensions remaining from your most recent visit. We require that you have a minimum of 40% of your lash extensions remaining (anything less than 40% will require a new set). Any extensions that are noticeably grown out will be remove without harming or affecting your natural lash and new extensions will be applied in the areas where previous lash extensions were shed or detached.

♥ Will lash extensions damage my lashes or cause them to fall out?

If applied correctly and properly, lash extensions are safe and do not ruin the health of your natural lashes.

Normally, a client will lose extensions due to her natural lash shedding cycle. For example, at an average of 3 lashes per day, you could shed 63 natural lashes per eye within a 3 week period. This shedding process becomes more noticeable when you begin wearing eyelash extensions, however, the extensions themselves are not causing your own lashes to fall.

In fact, the everyday act of applying mascara to your natural lashes can cause more damage than properly applied lash extensions! The act of removing and/or rubbing mascara off your lashes can cause more long-term damage over time than wearing extensions.

♥ What can I do prior to my appointment to prepare for my lash extensions?

For best results, show up to your appointment with clean skin and no eye makeup. That means, no mascara, eyeliner, eye shadow, or eye cream. Do not curl your lashes prior to your appointment. This will create a crease right by the roots and will make application of the extensions more difficult. Avoid rigorous exercise--sweat and skin oils can affect glue adhesion.

♥ How do I take care of my eyelash extensions?

There are a few things you can do at home to maintain and prolong the life of your lash extensions:

  • Invest in a satin pillow to sleep on at night. The smooth surface won’t catch on your eyelashes like cotton can.
  • If you can, try sleeping on your back. Sleeping on your side and stomach can crush your lashes and they won't last as long.
  • Keep your lash extensions clean to avoid sweat, dirt, makeup, and other gunk from accumulating and clogging your lash follicles and causing eye infection. Gently clean your extensions with a lash cleanser and comb them with a spoolie about once a day.
  • Consider a lash conditioning serum to protect your natural lashes and keep them healthy.

We also recommend that you avoid the following:

  • Getting new lashes wet (which includes sweat) for at least 24 hours.
  • Using oil-based products or waterproof mascara near the eye area and lash line.
  • Using lotions, shampoos, or cleansers near your eyes.
  • Using a mechanical eyelash curler. This is the fastest way to rip out and damage your new extensions.
  • Applying eyeliner pencil, as some contain oil. Try using liquid liner instead.
  • Rubbing your eyes or tugging at your extensions.
  • Trimming your extensions (your proper length will have been decided at your consultation).
♥ Can I use eyelash growth serums with my extensions?

We do encourage the use of eyelash growth serum to further maintain the health of your natural lash. We have found that prescription serums - such as Latisse - can be too potent and may even cause irritation. Growth serums containing conditioning agents and nourishing ingredients, such as vitamins and peptides, are much better suited and just as effective.

♥ Can I wear makeup with my eyelash extensions?

Well, yes and no. Oil-based or waterproof mascara will dissolve the glue, so definitely avoid those. If you can't live without mascara, we recommend that you just apply it to the very ends of the extensions (not the base). Eye shadows and other eye makeup should be fine to use, so long as you use an oil-free makeup remover and don’t rub the product off.

You must always cleanse your eye area thoroughly after wearing makeup. This will extend the wear of your lash extensions but most importantly it will prevent buildup and keep your natural lashes strong & healthy.

♥ Can I swim, shower, and/or exercise while wearing eyelash extensions?

Yes. The bonding agent we use is waterproof and allows you to swim, shower and exercise as normal.

♥ How do I remove lash extensions?

Repeat after us: Don’t pull out lash extensions, don’t pull out lash extensions, don’t pull out lash extensions! You’ll wind up pulling out your natural lashes as well (also - ouch!)

The only way to remove them is to let them fall out naturally or have your technician remove them professionally.


Still need convincing? Check out these amazing before and after pics. If you have any additional questions, or want to book a consultation, don’t hesitate to contact us!